AI-Powered Voice Automation

Transform
Customer Calling with
Human-Like AI

Enhance support, operations and engagement with voice automation that listens, understands and speaks naturally.

From Chat to Call, AI That Speaks Your Brand

Extend your chat automation to phone calls using same AI brain and knowledge base. One platform for every conversation channel.

Key Features

Everything you need to transform customer communication with AI-powered voice automation.

Multilingual Communication

Engage customers in their preferred language with natural, human-like speech. The agent understands regional accents, responds fluently and ensures every conversation feels familiar and comfortable.

Seamless Handoff to Agents

When human support is needed, the call transfers smoothly to a live agent with full context, including transcript, summary and customer details. No repeated questions and no break in experience.

Context-Aware Responses

The voice agent listens actively and adapts its answers based on the caller’s intent, history and real-time cues. It maintains context throughout the conversation, allowing smooth, human-like dialogue without repetition.

Automatic Ticket Creation

Captures essential details during the call and instantly generates support tickets in your helpdesk. Each ticket includes conversation notes, summaries and customer context, reducing manual workload for teams.

Knowledge Base Integration

Connect your knowledge base to give the agent instant access to verified information. It pulls accurate answers, follows your internal guidelines and delivers consistent, up-to-date responses across all customer interactions.

Seamlessly Integrated

Hippo AI agent works as a natural extension of your existing AI bot, powering both chat and voice experiences.

Single AI Brain

Same knowledge base powers both chat and voice conversations. Update once, impact everywhere.

Real-Time Insights

Track performance across all channels in a unified dashboard. See which interactions convert best.

Voice AI Use Cases:
That Deliver Real Business Impact

Customer Experience & Support

• 24/7 automated phone support for FAQs, order status, account queries.
• Proactive outbound calling for reminders, renewals, payment follow-ups.

Healthcare & Medical Operations

• Appointment scheduling & reminders
• Patient intake & symptom pre-screening

Sales & SDR

• Cold calling at scale with personalized scripts.
• Qualification calls
• Meeting scheduling after lead qualification.

Finance & Banking

• Account verification calls
• Loan onboarding / documentation collection

HR & Employee Support

• Automated interview screening
• Employee query handling (policies, leave balance, benefits).

E-commerce

• COD confirmation calls
• Delivery updates & rescheduling
• Feedback and NPS collection
• Subscription/order renewal calls

Hospitality & Travel

• Reservation & booking assistance
• Check-in/check-out support

Marketing & Engagement

• Outbound promotional calls
• Event reminders
• Personalized offer notifications

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Smarter Conversations. Lower Costs. Higher Conversions.

See the measurable impact of AI voice automation on your business metrics.

24/7

Always Available

Never miss a customer opportunity with round-the-clock automation.

80%

Faster Resolution

Reduce handling time with automated support.

60%

Lower Costs

Eliminate repetitive tasks and free up agent time.

Hippo AI Agent is designed to bring intelligent, multilingual automation to customer conversations—helping businesses deliver faster, more consistent support at scale.